中国惊奇先生

China City Talk: How Shanghai is turning public spaces, technology and social care into everyday services_我的网站

A |     Sophie 综合 继上月底Newshub宣布将于6月30日关闭后，新西兰电视台TVNZ今天宣布，将裁减多达68个工作岗位。

B |          TVNZ的首席执行官Jodi O’Donnell在一份声明中表示，严峻的经济形势和媒体行业的结构性挑战正在影响其收入表现。         Advertise with us          为了“确保TVNZ的可持续发展”，必须做出艰难的选择。         声明没有详细说明哪些业务领域将裁员，但消息人士称，预计将裁减的工作岗位中，一半以上在新闻编辑部，其余在更广泛的业务部门。

C | 裁员人数几乎占电视台700多名员工总数的10%。    

    Aerial view of Shanghai's skyline Photo: VCGEditor's Note: 
An international metropolis on the shores of the East China Sea, a new migrant city rising from the Gobi Desert... China's cities embody a remarkable range of forms and efforts etched across a diverse range of landscapes, all of which is reflected in the everyday lives of ordinary people.
No two cities look alike, yet the standard by which we measure a city's warmth is familiar: Is there a place to rest safely? Is there a hot, decent meal to eat? Is there a corner where even the most vulnerable are treated with care and dignity? These seemingly small details are, in fact, what make a city truly moving.
The Global Times is launching a new series, "China City Talk." In this series, we explore cities across China, focusing on the everyday rhythms of life shaped by the human warmth of public policy and the quiet ways urban governance transforms individual lives. These stories offer one of the clearest windows into contemporary China.
Inside a historic red-brick building that houses a Party-mass service complex, run by a local grass-roots organization of the Communist Party of China (CPC), Kunqu opera enthusiast Li Qin rehearses with her retired friends. Many of the complex's spaces are open to the public, and in its elegantly old-fashioned hall, the arias of the classical opera float gently through the air.
At an AI-equipped community canteen for the elderly, a robotic arm skillfully prepares bowls of noodles. Affordable dishes line the serving windows, and 62-year-old Ao Yongjian, who lives nearby, joins the queue as he always does, choosing the dishes he likes.
In a mixed-use commercial block, a class at a rehabilitation center for children with autism is suddenly interrupted by a sharp cry from 9-year-old Xiaozheng (pseudonym). A volunteer beside him gently takes his hand and comforts him in a soft voice.
In Shanghai, scenes like these unfold almost every day, in every corner of the city. From some 12,000 Party-masses service complexes to more than 500 community elderly canteens and the city's first summer vacation care program for children with autism, this metropolis is responding to the needs of every single citizen with remarkable care and precision.
    A robotic arm cooks noodles at Hongqiao AI community canteen. Photo: Courtesy of the canteen
A shared home
With its photogenic looks and downtown location, a Party-masses service complex in the Jing'an district's Shimen Road No.2 subdistrict has gone viral on social media, drawing visitors from near and far almost every day.
Set beside Suzhou Creek, the service complex is made up of three century-old, red brick villas. After being restored in September 2025, many areas were reopened to the public free of charge. Residents now come here to read, chat, dance, and even play chess with AI robots.
There is also a "care station," which provides convenient services for couriers, delivery riders and other workers on the go.
At noon, courier Wang Jun stopped by to warm up his lunch and take a short break. He told the Global Times that, because he is always busy, he used to eat lunch squatting by the roadside, or grab a brief rest in the lobbies of some companies. "Now that this place is here, I can eat a hot meal at noon and get out of the rain when it pours," he said with a smile. "It feels like home."
Delivery rider Wang Shuwei first came here on a rainy day while delivering food. On her period at the time, she found the restroom, only to realize she had forgotten to bring a pad. Fortunately, a janitor pointed out that the "care station" offered free pads.
"At that moment, I thought, how can something be this good?" Wang said. She has since become a regular. "The words 'Party-masses service complex' used to sound like something that had nothing to do with me. But after coming here, I realized there are real services here, and the staff are all very kind."
Behind these services lies carefully conducted surveys of nearby residents.
According to He Hanqing, director of the service complex, the renovation began after more than 1,000 feedback forms were collected online and offline. "Many residents wanted the complex to be closer to Suzhou Creek. They wanted a community canteen, while some young people wanted a shared office space, and parents wanted areas to play with their children," she said. They then integrated indoor and outdoor spaces into a single design, extending the renovation to include the surrounding Suzhou Creek promenade and the space beneath nearby bridges.
Today, the service complex receives an average of 4,000 visits a day. More than 30 percent of visitors come from outside the local community, 12 percent are tourists from elsewhere in China, and 7.7 percent are from overseas, according to data provided by the complex staff. In this highly urban complex, where rent for commercial land is extremely expensive, the place has become a shared home for many.
"We are not doing the math in terms of economic returns, but in terms of public sentiment," He Hanqing told the Global Times. "It is worth it to open up precious land to the public for free."
Warming stomachs and hearts
Around 11 am in Shanghai's Hongqiao subdistrict, the aroma of freshly cooked food drifts out of a community canteen. Named a "community canteen for the elderly," it is actually open to everyone, not just seniors.
Through a glass wall, a robotic arm in the back kitchen deftly picks up a tray of washed vegetables and delivers it into an intelligent cooking chamber. Within minutes, stir-fried cabbage is ready to serve. Braised pork, zucchini with scrambled eggs… more than a dozen dishes stand neatly lined up across the counter
Opened in 2021, this is one of Shanghai's earliest AI community canteens. The dishes here are prepared by machines and an AI system. According to the canteen's manager, Dong Yong, the system contains more than 3,000 recipes and can precisely regulate oil and salt use. Beyond its AI features, the canteen also offers full traceability for its ingredients, from procurement to processing.
What really puts diners at ease, however, are the prices. A vegetarian dish costs 4.5 yuan (67 cents), meat dishes range from 6 to 9 yuan, and some specialty items sell for 12 to 18 yuan, according to a price list on the wall. 
Seniors aged 60 and above can enjoy discounts and subsidies. "A meal here costs me about 15 yuan on average - it's tasty and a good value," said resident Ao. Since retiring, Ao has come almost every day.
So how can the canteen turn a profit while charging below-market prices? He Junting, an official from the Hongqiao subdistrict, explained that the canteen is part of a government-supported partnership. 
The local government provides the venue rent-free, allowing the restaurant to pass on the savings to customers. "That's why the prices are so affordable," she told the Global Times.
After choosing her dishes, a 70-year-old resident surnamed Du sat down at a table and chatted with the Global Times as she ate. Her husband is in the hospital, leaving her little time to cook for herself, so she comes here for lunch four or five days a week.
"The food here is healthy and the prices are friendly. I don't have to bother buying groceries or washing dishes myself," Du said. "The government really has solved an important problem for us older people."
During lunchtime, white-haired seniors, office workers and cleaning staff alike share the same dining space, giving the canteen a lively, down-to-earth atmosphere. Whether powered by AI or run in more traditional ways, these affordable community canteens can be found in nearly every neighborhood across Shanghai - warming both stomachs and hearts.
    Accompanied by a volunteer, a child with autism plays with toys at Palm Star Children's Rehabilitation Service Center in Shanghai on July 30, 2026. Photo: Chen Xia/GT
Much love and care
This summer, Shanghai launched a pilot program for children with autism in three districts, including Changning, marking the city's first attempt at such a summer daycare service.
The Palm Star Children's Rehabilitation Service Center, a professional rehab facility for children with autism, is located in Changning. There, 10 children attend the program, with each child paired with a volunteer.
In the classroom, laughter mixes with sudden cries. When one child has an emotional outburst, a volunteer gently calms him down; when another seems lost in her own world, the volunteer stays by her side, guiding her patiently.
Xiaozheng has been diagnosed with autism spectrum disorder. When his mother fell ill and his father grew busy caring for her, his grandmother was left to look after him alone. In previous summers, Xiaozheng could only stay at home. This year, however, the summer vacation program gave the boy somewhere to go.
Each session of the program lasts three weeks and costs only 600 yuan - less than one-tenth of what a commercial institution might charge. For families like Xiaozheng's, which are struggling financially, this fee is covered by the local government.
In Shanghai, children with physical, intellectual or mental disabilities also receive annual care and living subsidies.
Caring for children with autism is a lifelong process, and summer vacations have long been a gap in that support, said Chu Lin, director of the center. She explained that the program is the result of joint efforts from government subsidies, social organizations and donations from caring enterprises. "Every child has the right to education. By learning here and practicing simple daily living skills and social interaction, we hope their situation can gradually improve."
Among the volunteers is 21-year-old Kalahala Nuerbaishan, a university student majoring in special education. Before taking up her post, she and the other volunteers completed two rounds of professional training. 
She shared that at the program, one boy under her care had been silent all day at first, but now he raises his hand to ask for tissues on his own. "Small progress like that gives me a great sense of accomplishment," the volunteer told the Global Times.
Lunchtime arrives. Accompanied by volunteers, the children wash their hands, line up and collect their meals. Some are already seated; others are still restless. Yet the special education teachers and volunteers remain patient, trying again and again to communicate with them.
In Shanghai, the most scenic stretch along the Suzhou Creek waterfront has been left for ordinary residents; the most advanced technology is being used to prepare three meals a day; and the most professional expertise is supporting the most vulnerable children. 
This metropolis, as many people living there told the Global Times, is interpreting the meaning of "cities are built by the people, for the people" in the quiet, everyday acts of care that speak the loudest.
。         TVNZ的新闻主管Phil O’Sullivan在一封内部电子邮件中告诉员工，拟议的裁员计划是“毁灭性的”。         O’Donnell说，明天将是TVNZ一个“令人不安”的日子，因为他们将开始向受影响的员工推出提案。         据了解，TVNZ的一些重要新闻节目，包括Sunday和Fair Go等，都可能受到影响，而此前有报道称，甚至《晚间6点新闻》（6pm news）的时长可能会缩减至半小时。         3月1日，TVNZ发布了截至去年12月底的半年度财务报告，显示公司仅营运亏损就达到了460万纽币，总收入较去年同期下降了13.5%。此外，公司还记录了1220万纽币的减值损失，从而导致税后净亏损达到了1670万纽币。

D |          O’Donnell表示：“在过去12个月里，TVNZ的管理团队一直致力于降低运营成本。”          “不幸的是，我们现在需要缩小团队规模，使我们的成本更符合收入水平。我们提议的改变是非常困难的，但我们需要确保我们处于更有利的地位，并调整业务满足数字世界中观众的需求。

E |          “很难做出决定，本地和全球的媒体机构都在努力解决同样的问题。我们的首要任务是支持我们的员工度过这一阶段——在做出任何最终决定之前，我们将在接下来的几周内收集、考虑并回应来自员工的反馈。”          据悉，TVNZ计划对其新闻和时事部门进行全面改革，以更迅速地迈向数字为先的世界，并面对传统电视广告收入大幅下降的挑战。一个确定的裁员框架预计将在4月初敲定。         近几个月来，TVNZ削减了高管和中层管理人员的数量。         周三，TVNZ的一位女发言人告诉Media Insider：“我们已经坦率地告诉观众，我们将会裁员，以应对公司目前面临的收入挑战。”          “我们需要采用一种更可持续的运营模式，将我们带入数字化的未来。”          有消息人士称，TVNZ已经安排了一次会议，将讨论未来的战略，但该发言人不愿证实这一点或任何细节。         “我们总是会首先让我们的员工了解拟议的变革，因此我们对现阶段任何业务重组的时间或细节不予置评。”          就在一周前，全球娱乐巨头华纳兄弟探索公司（Warner Bros Discovery）宣布将在6月底关闭Newshub，届时约有300个工作岗位将流失。         相关阅读：          电视媒体面临寒冬，国家电视台TVNZ半年亏损上千万纽币          不舍Newshub关闭，AM Show知名主持人泪洒直播间          悲伤的一天！Newshub宣布关闭，政界人士纷纷做出回应          新西兰主流新闻网站将关闭，员工自己都不知道这新闻          NZME发布“分裂”年报：利润腰斩但数字业务喜人          注：本文为编译/原创，欢迎转发分享；但严禁复制等未经授权的非法使用。违反上述声明者，本网将追究其相关法律责任。

F | 使用授权请联系[email protected]。         chineseherald.co.nz All Rights Reserved 版权所有          (责编：Sophie)          相关内容                快讯：奥克兰New Lynn发现自制爆炸装置！           新西兰毒品消费翻番，1/10人口吸食大麻           奥克兰又一家加油站被抢了！工作人员遭袭击           政府计划修建15条国家重要道路，全部四车道，预计要花……           道路罚单将提价，毒驾酒驾无证驾驶将被严打           两天内三家加油站被抢，奥克兰的治安还在恶化！           本届不涨下届涨？燃油税和路税调涨时间表公布           疫情通报：过去一周新西兰新增5575例。

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